FAQs

COVID-19 - For Our Clients and Community

What is COVID-19?

The “novel coronavirus” (simply meaning a new coronavirus), commonly referred
to as coronavirus, is a respiratory disease. The virus has been given an official
CDC designation of SARS-Cov-V-2, and the disease the virus creates has been
given the official CDC designation COVID-19.

The 2019-2020 coronavirus is currently an ongoing global health emergency. The virus
first emerged in December 2019 in Wuhan, China, and by mid-January 2020 had
migrated to the United States.

What are the main guidelines our company has in place with COVID-19?

Our company and staff are closely monitoring the CDC and OHSU updates. We also
have heightened our safety training to provide the most-up-to date information to our
technicians.

What if one of your technicians appears sick while on my property?

If any team member appears to be having difficulty in breathing you can contact our
office immediately. While the likelihood of an employee having the COVID-19
Coronavirus is extremely low, it pays to err on the side of caution.

I am worried about being exposed to the COVID-19 virus by having workers on my property? Am I being overly cautious?

We understand that the CDC has recommended social distancing. However our
technicians are highly trained in the field and specifically with regards to cleaning.
Every technician has undergone additional COVID-19 training.

Are there additional services you can offer related to COVID-19?

We follow the guidelines of CDC and OSHA for our cleaning and supplies. However,
we are adding additional services in light of COVID-19.

Will the Coronavirus negatively impact business since I need your services?

As a company we are working to ensure no impact on services. In fact, we have an
ongoing marketing strategy in place to educate all of our customers on the Coronavirus
and services that our company can do to support each of you.

Does the service provided by your company guarantee I won’t get the coronavirus?

No. While all of the preventative steps recommended by the CDC can reduce the risk
of infection, it is still possible to contract the virus. Such is also the case with cleaning
of interior and exterior surfaces - these steps reduce the risk of infection by
disinfecting the surfaces, but it is not a guarantee.

What can I do to support the company?

Well the most important thing you can do is to continue using us as your cleaning
company. We understand that there is a lot of information being said in the media
and as a result small businesses are also being impacted. We are grateful to have you
as a customer and we will work together with all of our customers through education
and awareness.

Is there anything positive that can come from this crisis?

Absolutely. Given the hyperawareness of health concerns with COVID-19 this has
allowed our company to educate and inform customers on the value of keeping
their properties clean. Anytime customers can be more acutely aware of cleaning it
strengthens our industry. In addition, we are continuing to work with our supply chain
to ensure we have the highest grade of supplies available to support our work.

Is there any community service your company can offer?

We are very interested in supporting community projects that provide safe and
cleaner places for the community. If you know of any churches, playgrounds, or
non-profit organizations that can benefit from our cleaning company services can
you please direct them to our website. We cannot guarantee we can support every
company but we are making a concerted effort to do our part in community impact.
We realize that during times of crisis, communities need to come together. We are
also updating our website and social media platforms so that our community knows
that we are part of the solution. We believe in this community. We know how strong
this community is and that we want to support an opportunity to work together
as a community.

Our SoftWash Cleaning Method

What Is Soft Washing?

Soft washing is an alternative to pressure/power washing that does not make use of harmful high pressure. Soft washing thoroughly cleans up surface areas as well as eliminates the microbes that are the root cause of discoloration on roofings and various other structure surfaces.

How Do I Know Soft Washing Works?

Soft washing was developed over twenty years ago. It has been extensively checked and it has been utilized in huge Florida hotels, such as Disney, Universal Studios, and also public installations. In addition, over 100,000 roofings have been efficiently cleansed utilizing Soft Washing.

Why Is Soft Washing Superior To Pressure Washing?

Soft washing eliminates the microbes that trigger staining, whereas pressure washing simply cleans off the surface layer. Furthermore, soft washing does not make use of destructive high pressure, unlike pressure washing, and soft washing treatments last far longer compared to pressure washing treatments.

How Long Will A Soft Washing Treatment Last?

Typically, a soft washing treatment will last at the very least 4 times as long as pressure washing, before staining reoccurs. In many circumstances, our treatments last a lot longer than one year.

Why Is It Important To Eradicate Microorganisms?

Microorganisms such as mold, mildew, algae, lichen, and bacteria are accountable for a lot of staining on roofing systems and also various other surface areas. In addition, byproducts of the metabolic rate of these microorganisms is acidic, and destructive to surface areas such as roof shingles. Eliminating these bacteria protects against staining as well as enhances the durability of roof coverings, fencings, and also decks.

Is Soft Washing Safe?

The cleaning remedies utilized in our SoftWash process are 100% biodegradable as well as have really reduced VOC (volatile organic compounds) discharges. Our cleansing solutions are non-toxic and also will not release any type of harmful chemicals into the area surrounding your property.

Is Soft Washing Environmentally Friendly?

Soft Washing is much more eco friendly compared to pressure/power washing, for the following reasons:

  • Every one of our cleansing options are 100% eco-friendly.
  • Our cleaning solutions have extremely reduced VOCs.
  • We only use 1/3 the water of pressure washing.
  • Our cleanings last four to six times longer compared to pressure washing, so cleaning is not needed as often.
  • Our SoftWash cleanings maintain products, such as roof shingles, conserving customers money, and producing much less waste in landfills brought on by particles connected with roofing, fencing, and deck replacement.
What Types Of Surfaces Can Be Cleaned With Soft Washing?

In addition to roofings, we clean up all types of building siding, decks, fencings, concrete as well as brick surface areas. Soft washing could be used on all kinds of building products including timber, brick, concrete, aluminum, vinyl exterior siding, shingles, and a lot more!

Is Soft Washing Guaranteed?

We fully assure all our work. If any staining or development of bacteria returns on your roof we have softwashed within one year of our treatment, we'll provide one complimentary clean. In addition, we have a Five-Year Spot Free Warranty. If any discoloration repeats within five years of our treatment we will certainly clean it once more, at a prorated cost.